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Tag Archives: Contact Center as a Service

Cyber Warfare and How to Reduce the Risk of Cyber Attacks

Cyberattacks on businesses have been happening on a daily basis for decades. These attacks have increased in frequency and aggressiveness of late as cybercriminals utilize more sophisticated technology; this has translated to millions of dollars in damages.  Cyberattacks happen mainly because people try to benefit (albeit illegally) from vulnerable business systems. Small businesses are not exempt from these attacks and ... Read More »